Logo Detaxe SA The leading French tax free operator

Tourists

ELIGIBILITY CONDITIONS FOR TAX REFUNDS

Reside outside of the European Union for more than 6 months of the year

Make at least €175.01 (including VAT) of purchases on the same day, and in the same shop.

Show your original passport when making your purchase in store

Obtain a tax free form and a pre-paid envelope from the shop

Validate (by electronic visa or customs stamp) your tax free form when you leave the European Union.

HOW DO I VALIDATE MY TAX FREE FORM ?

Electronic Pablo form

Go to a PABLO terminal and scan the barcode that can be found on your form :

Message « OK » : export validated
Your form has been validated correctly.
Keep your form safe for future reference.

Message « STOP – Form invalid »
You must go to the Customs Office to have your form validated manually.
Show your tax refund form, passport, the goods purchased and corresponding invoices

Emergency procedure form

Have both copies of the DETAXE SAS (pink and green) form stamped by customs services at your last point of exit from the European Union

Post the pink DETAXE SAS form using the pre-paid envelope (plus the invoice and/or till receipt if the description of the goods is not indicated).

You will receive your refun shortly.

GOOD TO KNOW

  • Before checking in your luggage, we recommend leaving plenty of time to have your form validated. In the event of a customs check, you will be required to present the goods.
  • Without either a Customs stamp or PABLO validation you will not be eligible for a tax refund.
  • Take a note of the form number to facilitate tracking.
  • For a cash refund, do not forget to have your form stamped before going to a echange office or one of our refund partners. See the full list by clicking here

Membership request

Good to know :

Once you are a member, rapid installation, within 1 to 12 hours depending on your requirements.

Complete this form or contact us directly at 0142602929.
Urgent request :
Your are interested :
Required field
Required field
Required field
Required field
Required field
Required field
*Denotes required field

Hello, I would like more information about tax-free refunds and how your service operates. Please could you contact me quickly by telephone? Best regards,
Hello, I would like implement tax-free for my store. Please contact me. Best regards,

Information request

Good to know :

All fields must be completed so that we can provide you with an appropriate response.

Required field
Required field
Required field
Required field
*Denotes required field

Hello, I have validated my tax refund form (provide the form number or the store name) at the PABLO terminal or at the customs office. I would like to know when I will receive my tax refund? Best regards,
Hello, My tax refund form (provide your tax refund form number or the store name) has been stamped manually by customs. Where should I send my form? Best regards,
Hello, I have validated my tax refund form No. ((provide your tax refund form number or the store name) at the PABLO terminal or at the Customs Office and I have chosen to be refunded using the Airport Cash method. Unfortunately, I was not able to claim my refund at the change office. How can I receive my tax refund? Best regards,
Hello, I would like to know why my bank card has been charged (indicate the amount) on (indicate the date of the transaction)? Best regards,
Hello, I have an Emergency Procedure form, where do I validate it? Best regards,
Hello, I have a PABLO form, where do I validate it? Best regards,
Hello, I would like to change my refund method. How do I do this? Best regards,
Hello, My tax refund form (provide your tax refund form number or the store name) has been stamped manually by customs. Where should I send my form? Best regards,

MATERIAL ORDERING

Material ordering :

Complete this form or contact us directly at +33 (0)142602929.

Order :
Required field
Required field
Required field
*Denotes required field